Return policies are different for my PC Gamepads, Nvidia Graphic Cards and Computer video games (please note that the following information is copyrighted):

Nvidia Graphic Cards and PC Gamepads

In most cases, you can return items within 20 days from the ship date.

To qualify, simply initiate the return within 20 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, etc., and shrink wrap where applicable). The supplier must receive your item back within 30 days of when it was originally shipped it to you. Please allow 14 days from the time we receive your item to process your return.

For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item, less the original shipping fee and less a restocking fee of 15%. Generally, product exchange is not an option. For exchanges, simply place a duplicate order once the original is returned.

We cannot accept the return of certain items, including: swimming suits, undergarments, body jewelry, software, factory-sealed sports collectible sets, cigars, wines, and perishable products (food items, chocolates, plants & flowers). Other select items, as noted on the product detail page.

RMA INSTRUCTIONS

• Through the order management tab, request a Return Merchandise Authorization Number (RMA). Do not ship items back prior to receiving an RMA number.
• A Return Merchandise Authorization number (RMA#) must be marked on the outside of the shipping box for product returns. This RMA# is valid for 30 days.
• You must ensure that merchandise is returned to receive proper credit. This means that the item(s) should be returned by way of a reputable shipping carrier, the shipment should be insured, and it should have a tracking number or some method of delivery confirmation.
• Freight on merchandise being returned is to be prepaid.
• Only ship returns to the return address provided in your RMA confirmation email.
• Note: Packages must have RMA number written visibly on shipping box with a brief description of the product defect inside. All items must be returned in the original packaging.

 

Computer Video Games

All Sales Should be Considered Final. Returns will only be accepted under the following conditions:

1. If you have not opened the box, you can return the product to us for refund, credit or replacement within 30 days, no questions asked.

You must return the product to us undamaged AND in perfect condition. The product must be unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. Damaged and/or incomplete products are subject to restocking fees of from 10% to 50%. In cases of major damage or abuse, the product may be refused.

Please note: Shipping charges are NOT refundable

To avoid costly returns, check the System Requirements for each title. Be sure you have at least all of the system requirements before ordering. If there are any questions, please contact us before you order.

Privacy Policy

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To pay using a credit card instead of a PayPal Merchant account on the PayPal checkout page there is a section called: If you do not currently have a PayPal account CLICK HERE and then you will be prompted to supply your credit card information.